Peoplebank Singapore Pte Ltd is a leading IT services provider specializing in software and technical consultancy. We provide placement and outsourcing of IT professionals to a wide range of projects and industries spanning financial services to manufacturing, consulting and telecommunications.
Our clients are leaders in their respective industries and include Multinational Corporations, large local commercial groups and government bodies. Typical skills required include Project Management, Service Delivery Management, System Administration and Technical Support as well as Application Development for E-Commerce, Customer Billing and Management, and Order Management systems.
Our team of qualified Consultants comes from a diverse range of industries and backgrounds. They are trained professionals with many years of experience and are able to quickly and efficiently match your skills and career objectives with job or project opportunities. We offer attractive salary and benefits packages for all our positions. Feel free to send in your resume for any of our job postings or call our office to enquire or chat with our Consultants.
EA Licence Number : 08C5248
Company Website: www.peoplebank.asia Address: 61 Robinson Road #18-02 Robinson Centre Singapore 068893 Company Mainline: +65 6429 1250 Main email: email@example.com
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases