• Design and architecture of Nodejs solutions microservices solution to integrate back end applications through API
• Own end-to-end technical aspects of products through development, unit testing, documentation, QA and deployment
• Accountable for overall stability, performance, troubleshooting, scalability, architecture, technical documentation, extension/enhancement, support, ease-of-use and durability of solutions and products
• Research and study latest trends in technologies and methodologies and incorporate them into company products
• Experience building a NodeJS solution from the ground up and running it in production
• Experience designing containers for micro service platform (e.g. kubernetes)
• Understanding of microservice architecture and RESTful API integration patterns
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases