Work in an established and well-known organization! Competitive salary! Located 2 mins away from MRT! My client is looking for an Office Administrator to handle office admin duties for a 5 months duration (maternity cover). Responsibilities: Handle office admin duties Support company in travel arrangements and plans Accounting duties (e.g. invoices) Ad-hoc receptionist duties Requirements: Min. Degree in Business or equivalent Min. 3 years of office admin experience Able to speak English + another ASEAN language Meticulous, detail oriented and has great initiative Only Singaporeans and Singapore PRs need apply Please send your resume in WORD format by clicking the apply button below or contact Melissa Loh on +65 6701 1507 for a confidential discussion. Please note that only short-listed candidates will be contacted.CEI Reg. Number R1875183 (Melissa Loh Tze Min).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases