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Keywords / Skills : Fraud Analyst, Risk Analyst

2 - 4 years
Posted: 2019-06-10

Banking/Accounting/Financial Services
Finance & Accounts
Banking, Insurance & Financial Services
Other Finance & Accounts
Posted On
10th Jun 2019
Job Ref code
Job Description
Officer/Analyst - 
Location: Petaling Jaya 
Ref: 1900012810

Why work at Standard Chartered Bank?

Standard Chartered Bank have been helping corporate and institution clients to manage their global investing and financing needs for over 150 years. But it’s not just their long history that makes the bank a unique place to be. They’re proud to live up to their brand promise: Here for good. Ethics, integrity and sustainability are what their reputation’s built on. And that promise applies just as much within the organisation as it does to how they do business. Dedicated to giving everyone a safe place to innovate within a uniquely diverse workforce, it’s an environment where people are part of a truly international team, with a real voice. Here, you’ll have the freedom to make an impact and a difference through your work. 

Job Purpose
  • Minimize fraud losses for Cards/Online/products by analysis of fraud control reports, MIS reporting and compliance, by actioning alerts on the Fraud Detection systems and reports within stipulated timeframes, policies and processes laid down.

The Role Responsibilities 
  • Working in a 24 hours centre for Fraud Risk Surveillance
  • Ensure orderly filing of relevant documents/reports reviewed.
  • Review Risk reports generated
  • Timely review of Fraud detection alerts and closure as appropriate.
  • Timely blocking of client accounts (Card, user login, etc,.) for suspicious fraudulent activity
  • Timely confirmation of suspicious transactions, and blocking/unblocking accounts with suspicious activity
  • Ensure that policies and processes are followed to identify and minimise accounts that show a high-risk usage pattern
  • Ensure that alerts are monitored and actioned on a case to case basis with a balance of fraud risk and customer service
  • Timely communication of key information and trends to Supervisor / Top Management.
  • Actioning of all related processes within mandated timeframes
  • Report reviews, customer call backs
  • Report generation
  • Maintenance and archival of all department documents based on prevailing guidelines

What you can expect from Standard Chartered Bank.

Your hard work and talent are valued very highly, which is why you can expect a carefully chosen package of rewards with a total offering including a flexible working policy to support your work-life balance. After all, your well being is just as important as salary and benefits. Standard Chartered Bank also offer career and development opportunities, plus the chance to build your skills, they believe in investing in your development, so you can go as far as you want. High quality managers are an important part of that and their leaders ensure you’re supported, inspired and recognised.

About Company

Established in 1997, Resource Solutions is a provider of Recruitment Process Outsourcing (RPO) and Managed Service Provider (MSP) solutions.

As part of the Robert Walters Group – a world-leading specialist professional recruitment consultancy, our business has considerable resources at its disposal. With a global footprint across 25 countries, we’re able to work in close partnership with organisations and manage everything from global accounts with demanding resourcing strategies to single sites with lower recruitment volumes.

We currently source and recruit for clients in over 40 countries, manage a recruitment budget of over £2 billion and hire tens of thousands of employees each year. We’re in a strong position in the market, and aim to build on that further still – developing quality solutions and driving service improvement, innovation and value in order to continuously exceed client expectations.
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