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Keywords / Skills : Onsite Support

1 - 6 years
Posted: 2019-08-22

Industry
IT/Computers - Software
Function
IT
Role
Technical Support Engineer
Hardware Engineer
Posted On
22nd Aug 2019
Job Description
2 years contract (renewable)
Basic: Up to S$2300
Mobile: S$50
Shift: Up to S$200

JOB DESCRIPTION
  • Provide 1st level support to end users
  • Diagnose, identify and resolve any IT equipment issues
  • Replace hardware parts and isses
  • Promptly escalate complex issues to next level
  • Provide accurate and timely documentation in IT service Management tool
  • Perform IMACD Service requests ( Install, Move, Add, Change and Decommission) of IT equipment and software
  • Update and follow up with end users
  • Focus on SLA and resolution process
  • In charge of relocating IT equipment
  • Maintain high level customer satisfaction
JOB REQUIREMENTS
  • Minimum NITEC/ Diploma in information technology or equivalent
  • Minimum 1 year onsite support experience is required
  • Knowledge in TCP/IP networking, BIOS and its functions is preferred.
  • Experience in Financial trade floor support will be an added advantage.
  • Must be willing to work in Shifts
WORK TIMINGS
Mon to Fri
  • SHIFT 1-: 07:30H to 17:00H
  • SHIFT 2-: 22:00H to 07:30H 
  • SHIFT 3-: 12:30H to 22:00H
Interested candidates email you update CV to recruit13@tbs.com.sg. We regret to inform only shortlisted candidates will be contacted

Thanks and regards
Jayashree Mathivanan
Consulting Specialist
EA License: R1433658 | 10C5505
Transcendent Business Services Pte Ltd

 

Key Skill(s)

About Company

Transcendent Recruiting is a Singaporean Recruiting and Headhunting company delivering top class services to local and International clients.

We take pride in the close relationship with our clients which enables us to understand their culture and work environment. This in turn enables us to understand suitability of prospective candidates for required positions.

Our consultants range from specialists in various fields as well generalists with well-rounded capabilities.
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