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Jobs in Singapore
Operations Executive
Operations Executive
SnapHunt Pte Ltd
Keywords / Skills :
Client Service, Payments, Purchasing Manager, Financial Services, buying, purchasing
Singapore
1 - 10 years
Posted:
2019-11-27
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Industry
Banking/Accounting/Financial Services
Function
•
Finance & Accounts
•
Customer Service/Call Centre/BPO
Role
Operations Manager
Posted On
27th Nov 2019
Job Description
The Offer
Join a market leader within the Financial Services Industry
Attractive Salary & Benefits
The Employer
Our client is a well-known financial services firm providing financial planning, products and services. They are known for constantly innovating their product to enhance users experience while also strengthening their business capabilities. The company encourages new idea generation and continuous improvement providing employees the opportunity to make a positive impact.
The Job
You will be responsible for :
Developing and implementing sourcing strategies together with cross-functional teams across the organisation.
Analysing categories of spend to determine potential opportunities regarding cost optimisation.
Management of existing supplier relationships and contracts and renegotiation of supplier contracts where required.
Actively searching for alternative sources and solutions for services.
Determining best-in-class processes in order to drive lower cost while improving service levels.
Working closely with the Operations team to ensure continuity of services.
The Profile
You have at least 1 year experience ideally within buying/purchasing in the Financial Services Industry.
You possess excellent negotiating skills with a strong ability to influence people of all levels.
You pay strong attention to detail and deliver work that is of a high standard
You are a strong team player who can manage multiple stakeholders
You are adaptable and thrive in changing environments
Ref: 59008119
Key Skill(s)
Client Service
Payments
Purchasing Manager
Financial Services
buying
purchasing
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About Company
Snaphunt is a specialist recruiting platform that takes the pain out of hiring and job searching. Looking for a new role? Submit your CV on https://snaphunt.com Now live in Singapore, Indonesia, Malaysia, India, Hong Kong, Philippines, Vietnam, Thailand, Bangladesh & Sri Lanka.
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Additional Comments
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Exp.:
0 - 2 yrs
Walkin Date:
04 May
Walkin Venue:
Bhopal
Job Details :
Experience :
2 - 6 years
Job Location :
Mumbai
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints. Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Policy Servicing:-
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check Follow up with HUB for policy issuance of pending cases
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