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Operations Executive

Keywords / Skills : Customer Service, Logistics Coordinator

1 - 3 years
Posted: 2019-07-04

Customer Service/Call Centre/BPO
Other Customer Service
Job Type
Earliest joing date:
10th Apr 2019
Contract tenure:
Above 12 month
Billing rate:
1800 - 2600 SGD
per year
Posted On
4th Jul 2019
Job Description
  • Enroll and prepare class attendance, forms as well as books as per the course requirement
  • Ensure that the facilities are well kept and managed
  • In charge of the deployment of laptops in the classes and ensure that no units are missing
  • Coordinate well with Planning team to ensure the room utilization is updated and that trainers are using the right room. Any changes to the room allocation shall be communicated to the Planning team.
  • Check the stock of the books and ensure that they are well managed
  • Ensure that the tea break stocks are well managed and updated
  • Inform the trainers on the rooms they will be using for the day before the training starts
  • Update participants of the confirmation of classes and ensure that all of them are notified through SMS
  • Assist in logistics for roadshow and events
  • Any other duties as per assigned by the Head of the Operations Department

Job Skills:
  • Possess good customer service skills
  • Meticulous and detailed-oriented
  • Possess excellent ability in tracking data as well as creating working templates in Microsoft Excel
  • Able to adjust to different roles in the Operations department as instructed by the Head of the Operations Department
  • Professional and PUNCTUAL
  • Possess excellent interpersonal skills
  • Possess a can-do attitude, persistence and positive mindset towards work
  • Trustworthy and goal-oriented

Qualification and Requirement:
  • Minimum ‘A’ Level
  • Must be able to use Microsoft Word, Excel and PowerPoint

About Company

SSA Academy has been a key player of Singapore government’s SkillsFuture Singapore (SSG)'s training programme since the then Workforce Development Authority (WDA) first launched its Workforce Skills Qualification (WSQ) programme in 2005. SSA was also the first training provider that was approved to conduct the entire 29 modules of the Employability Skills (ES) WSQ, all of which were proudly developed by our own professional in-house training developers.

Since our inception in 1986, we have had more than 300,000 training places comprising workers at operations, supervisory and management levels across various industries in Singapore and in the region. We are also ranked among the top 1,000 SMEs in Singapore for 7 consecutive years since 2011.
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