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Operations Manager, Nursing Homes

Keywords / Skills : Healthcare, Hospitals, Project Manager, Project Management, Facilities Manager, Facilities Management, Operations, Operations Manager

4 - 8 years
Posted: 2019-10-21

Customer Service/Call Centre/BPO
Operations Manager
Posted On
21st Oct 2019
Job Description

• The incumbent will drive group-wide projects and initiatives relating to operational alignment / efficiency / technology adoption. He/she will also be the internal lead coordinator for new-built Nursing Home setting-up, planning and modification. He/she must be an independent well-organized, solution-oriented, have strategic, critical and systems thinking, able to manage &/or bring clarity on ambiguity and have excellent communication and people skills to act as the bridge between stakeholders and the teams tasked with the actual execution of the operation; ensure the scope of the project is sound, reporting regularly on the progress of the project and that it is staying on the approved schedule and budget.

• The Company is on a growth trajectory and we are seeking dynamic individuals who have a passion to serve, further strengthening the team. This role is meant for experienced professionals to move on to more direct management/operational roles. Very strong candidates may also be considered for designate Centre Director roles.

• Ensure proper processes of operations management

• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility

• Develop detailed operation strategy, measure and track operation performance to ensure the successful completion of short and long-term goals

• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques if necessary

• Coordinate internal resources and third parties/vendors for the flawless execution of projects and operations

• Ensure that all projects are delivered on-time, within scope and meet budgetary objectives

• Ensure resource availability and allocation

• Perform risk management to minimize operation risks

• Manage the relationship with the clients and all stakeholders

• Report and escalate to management as needed

• Support project funding application and claim submission

• Create and maintain comprehensive project documentation

• Perform other related duties as assigned


• Degree in appropriate field of study

• Minimum 5 years experience in operations & project management

• Solid organization skills including attention to detail and multitasking skills

• Excellent people skills, as a team player and in managing multiple internal and external stakeholders

• Excellent written and verbal communication skill

• Strong strategic and critical thinking

• Able to work independently and under pressure

• Able to manage/lead change management

Please contact Angel Fu at +65 6950 0358 or for a confidential discussion

EA License no: 16S8066 | Registration no: R1983939

Only successful candidates will be notified.

About Company

Charterhouse is an Australian owned executive recruitment consultancy, which has expanded its operations in Singapore in mid 2006. Charterhouse was formed by bringing together a number of the industry's most successful, experienced and professional, permanent and contracting recruitment consultants. By merging their vast, international experience the vision was to create a business built upon not just meeting expectations but consistently exceeding them, through dedication, passion and integrity.

Charterhouse offers specialist services within the Accounting, Banking & Finance, Sales and Marketing, Technology, Industrial, Manufacturing and Engineering fields.

4 Battery Road
Bank of China Building #33-01
Tel: 65 6435 5600
Fax: 65 6438 1600
Agency License Number: 16S8066
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