Prior experience working on proposals and estimates
Good if the person comes with delivery background
6+ Years of experience
2+ yeas of Oracle Fusion Delivery/Pre-sales experience
Worked on different types of end to end Oracle projects and awareness about project lifecycle for Oracle Fusion Implementation
Performed client facing roles in SEA geography
Primary Skill – Oracle Functional
The job position will be responsible for providing high-quality bids on time by working in an organized manner with a cross-functional team of technical specialists, solution architects, delivery teams, sales team, legal teams, financial teams etc. primarily in Application services
Ability to articulate solution for customer problems and put down the unique value propositions.
The complete cycle from initiation to decision may include understanding customer requirements, clarifications, technical solution design, pricing, risk identification & mitigation, presentation and decision.
Analyze customer requirements as relayed through requests for proposals (RFPs) within area of specialization and guide proposal content accordingly.
Working with vendors & partners, delivery partners etc. towards completing RFP responses & other sales support documents.
Keeps senior Management informed of all financial and pricing aspects of the deal including the deal profit and loss, pricing, capital investment, cash flow and all necessary approvals.
Ensure that all work adheres to defined Quality standards.
Capable of assuming individual proposal management responsibility (ies) for medium to large d proposals.
Validate / cross verify the overall solution / deal in terms of customer requirements and alignment with the sales winning strategy
Hitachi Consulting is the digital solutions and management consulting business of Hitachi Ltd., a global technology and social innovation leader. Hitachi Consulting is a catalyst for positive business change, propelling organizations to accelerate market disruption and drive digital transformation. We help our customers innovate faster, establish new revenue streams, and respond to global dynamics with insight and agility. We collaborate with customers to create solutions that help maximize operational efficiency and delivers measurable, sustainable business results.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases