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EA Licence: 09C3051
Order Processing (1 Year, Tuas, Pharma, SAP, Up to $5K)  

A well-established US Pharmaceuticals MNC. Responsibilities: Responsible of Order management and maintaining excellent customer service across Asia Pacific Japan (APJ). This position works closely with other functional teams and freight/logistics providers for daily operations. Assist in the development of processes, controls and documentation. Participate in projects and support continuous process improvement to deliver the best in class service and solutions. Key Responsibilities: Process and manage orders end to end from creation of Purchase Order to delivery of shipment to destination, ensuring timely and accurate transaction/shipment completion. Monitor and resolve transactional issues. Handle shipment arrangement and preparation of all shipping, repackaging jobs and banking documentation. Maintain master data and routings set up in SAP. Update procedures/SOP. Work with suppliers, forwarders and logistics service providers to improve turnaround time and service level. Act as a single point of contact for operational issues and resolutions. Undertake pro-active communication to strengthen business relationship with customers and internal stakeholders. Participate in cross functional/global initiatives/projects. Perform User Acceptance Test (UAT) and/or facilitate regional readiness activities. Requirements: ​​ Degree in Business, Supply Chain or Logistics Management. Minimum 3 years of relevant experience in Customer Service, Logistics or Order Management, from in Pharmaceutical industry (is a must). Working experience in SAP is a must. Able to commit for the entire contract period. Able to start work immediately or within short notice. Other Information: Working Location: Tuas (Transport pick up is provided from Jurong East MRT). Working Hours: Mondays to Fridays, 8.30am - 5.30pm. To apply, please visit and search for Job Reference: 14493. To learn more about this opportunity, please contact Novita Tan at We regret that only shortlisted candidates will be notified. GMP Recruitment Services (S) Pte Ltd | EA License: 09C3051 | EA Personnel: Novita Tan | Registration No: R1220374 Contact Person: Adisutanto, Novita - Reg No:R1220374 ( 


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