Responsibilities Translate business requirements into viable and scalable applications. Provide technical solutions from pre-sales stage thru implementation. Conduct technical reviews during the software development life cycle that ensure application design, maintainability and governance of applications portfolio using OutSystems Platform. Tackle complex technical challenges according to project needs. Assess existing applications in performance, architecture and development best practices.
Requirements Degree in IT or its equivalent. Minimum 4-6 years of OutSystem project experience. Recent 2 years in technical lead or architect role, strong technical skills in architecture patterns, solutions design. Proficient in web and mobile development and performance optimization.
Interested: Please send your most updated CV in MS WORD FORMAT to (mailto:firstname.lastname@example.org) Kindly indicate your availability, current and expected remuneration package. We regret that only shortlisted candidates will be notified.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases