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PACS | IT - Applications Management – Engineering Lead (CRM Platform)


Industry
Any
Function
IT
Role
Software Engineer/Programmer
Posted On
14th Aug 2019
Job Ref code
19060255
Job Description

At Prudential, we understand that success comes from the talent and commitment of our people. Together, we have a shared vision in securing the future of our customers and our communities. We strive to build a business that you can shape, an inclusive workplace where everyones ideas are valued and a culture where we can thrive together. Our people stay connected and tuned in to whats happening around us, keeping us ahead of the curve. While focused on the long-term, we look to the future to bring growth, development and benefit to everyone whose lives we touch.In this role, you will lead a team to design, develop and provide support for Customer Relationship Management platforms for Prudential Singapore to power Marketing Automation and Sales Activity Management capabilities for the organisation. As part of this dynamic role you will work closely with other business units and IT teams to deliver leading edge technology to enable digital capabilities of Prudential Singapore.
  • Drive technical excellence and strategy for Salesforce Solutions for Marketing Automation and Lead Management
  • Build & Deploy Salesforce solutions to deliver comprehensive Marketing Automation & Lead Management capabilities
  • Collaborate with key business stakeholders to understand business requirements, and and manage expectations.
  • Translate business requirements into well-architected solutions that best leverage the Salesforce platform.
  • Provide oversight and governance of Salesforce projects
  • Participate and facilitate technical discussions with team as well as all other stakeholders related to Salesforce projects
  • Define and evolve Salesforce related technical standards and processes
  • Conduct analysis and configuration of Salesforce plan and test the platform-specific solutions, and/or other related packages and ad-ons.
  • Develops data integration, migration and deployment strategies
  • Build relationships with / between key internal and external stakeholders
  • Manages and mentors junior team members
  • Deliver applications in accordance to relevant IT policies and procedures
  • Lead projects, resolve new/complex problems which may impact the application
  • Responsible for the technical training & development of the team
  • Manages stakeholders, including influencing and persuading, as part of applications delivery and support.


About Company

Prudential Corporation Asia is one of Asias leading life insurance companies with more than 14 million customers in 12 countries. The company is a business unit of Prudential plc of the United Kingdom, and offers a wide range of life insurance, protection, savings and retirement products and services. With a long heritage in Asia, the company has over 500,000 financial consultants who live up to the promise every day to be Always Listening. Always Understanding". Eastspring Investments, our asset management arm, is one of the regions largest asset managers with on-the-ground presence in 10 markets as well as distribution offices in the US and Europe. Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America.
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