IT Recruitment & Talent Search: Only Thing we think about

A multi-award winner which was voted the best recruitment agency for IT & Engineering positions in Singapore by HRM Asia Awards 2016. We have been providing technology talent management solutions in Singapore since 2007. As the technology experts, we have an enviable position as one of Singapore’s most reputable technology recruitment agencies.

Payment Application Support Lead


Keywords / Skills

Production Support,Application support,Team Lead,Project Lead,issue management, escalations

Job Description


Job Summary

Our banking client is looking for an energetic Production Support leader with expertise in managing the business critical applications in payments and managing the incidents, problems and command centre team.

Mandatory Skill-set
  • Bachelor's degree in Computer Science or Engineering;
  • At least 10 years' of working experience in running complex application production support environment;
  • Have strong domain knowledge in payments for corporate banking;
  • Highly motivated, results-driven, and able to multi-task in a fast pace environment;
  • Excellent communication and interpersonal skills, and able to work well with cross-organizational teams;
  • Strong leader, who inspires and cultivates strong partnership with clients and internal partners.
Desired Skill-set
  • Agile Scrum certified.
Responsibilities
  • Provide and deliver end-to-end production support applications services in the regional;
  • Planning and managing production support team (team members and vendors);
  • Actively involved in ensuring the SLAs are achieved;
  • Governance of Vendor Management activities;
  • Responsible for change, incident, problem, issue management and escalations;
  • Working closely with business to establish priorities, analyze requirements, manage risks/issues, research/evaluate options, and implement solutions;
  • Assisting on-site users in performing user acceptance testing for successful system implementation and support related activities;
  • To support any other IT assignments needed for a successful roll-out;
  • To provide production support and provide effective solutions and support production night batch.
Should you be interested in this opportunity, please send your updated resume to apply@sciente.com at the earliest. Confidentiality is assured, and only short-listed candidates will be notified.

EA License: 07C5639

Company Name

Sciente International Pte Ltd

Industry

Banking/Accounting/Financial Services

Function

IT

Role

• Team Leader/Technical Leader • Technical Support Engineer

Ref Code

JD#5546

Posted On

21st Oct 2019

About Sciente International
 
Established in early 2007, we are a multi-award winning ISO 9001:2008 certified Technology Recruitment & Talent Search Specialist.

Our team is self-driven with dreams, uncompromising values and a purpose.

We are led by diverse, passionate, professional & ethical leaders from IT industry with deep technology & industry domain knowledge. Every member of our team has an excellent track record in making a difference in the industry within a high performance environment. Our laser-like focus in technology within chosen industries, coupled with our consultative approach through client alignment methodology adds immense value to our clients and makes us very unique in the market place.

For us, partnership with clients, accuracy in the right match and quick turn-around time are everything. Professionally, we strive to be the largest firm in “Technology Talent Search & Recruitment”.

Our passion is to create a high performance venture with a difference and in doing the right things based on our core values. We are absolutely committed to deliver beyond satisfaction to make a real impact to our Clients’ business and to make a difference in the Community we live in.

At Sciente International, in brief, we make our clients’ lives easier in the area of Technology Talent Acquisition and IT Talent management solutions.

Lastly, being a member of a hybrid Sciente organisation, our successful & profit making business sponsors the social innovations and community services to achieve an objective and a purpose, which are much larger than business.

To know more, please visit www.scienteInternational.com

EA license no. 07C5639


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