You’ll play a pivotal role in delivering life-changing medicines to patients.
Main Duties & Responsibilities:
Committed to delivering innovative solutions, you will exhibit the company’s pro-active value propositions to discover new business opportunities and actively influence clinical demands through engagement programmes with long-term relationships with stakeholders.
- university degree in natural sciences’/related field
- Sales experience in designated Therapeutic Area in Singapore
- Track record of engaging key stakeholders in complex clinical environments - Proven track record in influencing the stakeholder decision-making process and creating value in an ecosystem with multiple influential players / decision makers
As specialists in the placement of candidates within the Pharmaceutical/Medical Device/Medical Equipment Industry, our service is thorough, professional and intelligent. With over thirty years experience in the recruitment industry we offer the total recruitment solution. In addition to our permanent and contract recruitment services, we provide proactive search campaigns, advertising campaigns and dedicated account management.
EA Licence No: 11C5813 | http://www.barringtonjames.com
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases