INTERNATIONAL WORKPLACE CONSULTING has been a specialist recruiter for more than 20 years. We are often the recruiter of choice for our clients spread over several industries, including, but not limited to, life sciences, oil, gas and petrochemicals, and chemicals as well as specialized engineering and manufacturing.
Owing to our strong insights into the recruitment industry, international clients work with us when in need of new talent. Our biggest strength lies in carrying search assignments in the niche industries for middle to senior management levels across Asia as well as internationally.
Hiring the right employees and retaining the key ones are fundamental HR practices for virtually every company today. It may seem obvious, but if there is no rigorous attention paid to the talent acquisition process then it can be very difficult to right the ship. In recent years, mergers and acquisitions process has also evolved to include a new element during due diligence, that of human capital.
As the war for talent heats up, retention has become more challenging than before. Retention therefore starts with recruitment.
To get more practical tips on career and related issues, connect us through our LinkedIn Page and http://www.jenny-the-headhunter.com/headhunter-blog/
All resumes received are treated with strictest confidence. We regret that only shortlisted candidates will be contacted. However we will keep the rest of the resumes for future relevant openings.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases