My client is a global player in the electronics industry and now seek an experienced Qualification Engineer Responsibilities Lead and facilitate the design and process FMEA for the Singapore site and all vendors Strategically derive the Quality plan keeping in mind the specifications from the product management and development team Qualify the products at all stages of the development cycle Assume responsibility for system testing – test case deviation and execution Liaise closely with European and Chinese colleagues on product quality, reliability and qualification Requirements Degree in Engineering with at least 8 - 10 years of experience in the qualification of consumer electronics product. Prior expertise with statistical tools and program (Minitab, JMP or SPSS) Familiar with the FMEA methodology and reliability methodology Familiar with existing industrial standards and applying it in the qualification process Experience with software testing External qualification as a certified quality engineer or certified reliability engineer and six sigma would be an advantage Strong Foundation in Reliability methodology Six sigma green belt or black belt Please send your resume in WORD format by clicking the apply button below or contact Abhik Damani on +65 6701 1527 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R1544061 (Abhik Damani).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases