Principle Engineer – Protocol Stack Permanent opportunity with attractive benefits and bonuses. Part of talented R&D team with strong technical skillsets team members. In this role, you will be responsible for: Design, develop and integrate protocol stack for Ethernet. Define software and design which meet requirements from the business. Conduct and analyze protocol stack that run on proprietary platform. Develop practical in-vehicle networking used cases. Key requirements of the role: 5+ years of hands-on software development experience in embedded system. Proficient in using embedded C, C++ and C# Experience in understanding of network layer components such as IPv4, IPv6, routing, etc. Experience in protocols TCP/IP, UDP, DoIP and SOME/IP Knowledge on Real-time operating system (RTOS) or embedded Linux will be added advantage. Please send your resume in WORD format by clicking the apply button below or contact Helen Nguyen on +65 6701 1519 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R1660747 (Nguyen Ngoc Thanh Hien).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases