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Process Associate

Keywords / Skills : IT Helpdesk, IT Coordinator, Call Coordinator, Help Desk, Helpdesk Coordinator, Helpdesk Executive, ServiCe Desk, Technical Helpdesk, Digital, Computer Networking, Troubleshoot, Trouble Shooting, Electronics, Telecommunication

0 - 4 years
Posted: 2018-10-03

Job Description
  • Process requests received which relate to the workflow and assess them in accordance with the Policy compliance guidelines and take action to apply the appropriate policy with high quality, speed, empathy and accuracy.
  • Will review apps, 3rd party apps against platform guidelines, enforce policies on non-compliant apps and evaluate appeals from developers.
  • Investigate, review and resolve issues that are identified through such requests
  • Provide insights to stake holders to improve Developer Operations Policy Compliance Guidelines.

About Company

Capita is a premium recruitment expert and staffing provider for international companies in Singapore and across Asia. Top 10 HR Vendor since 2010.


To make Capita the top of mind company through delivering excellence with a professional and personalized service


Align Capita’s goals with our clients’ business objectives through our personal relationships with each client.
Nurture talents on their career growth path by unlocking each individual’s potential.
Provide a collaborative and learning culture at Capita to be the employer of choice for our consultants

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EA Licence No: 08C2893

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