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Product and Clinical Support Specialist

5 - 8 years
Posted: 2019-04-15

Job Description
Job Description :

Siemens Healthineers is hiring a Product & Clinical Specialist, to support the Singapore market. As a recognized professional application specialist , you will be responsible for providing clinical support and application training to new and existing customers in the operation of Siemens Healthineers MI equipment, including SPECT, SPECT-CT, PET-CT and PET-MRI systems.  You will also be providing clinical, marketing, training and technical sales support in the relevant field. Your knowledge of clinical procedures, workflow, practical working experience, technical and image quality evaluation skills will be vital to promote our product range to the market. 

What are my responsibilities?
  • Provide comprehensive MI and/ or application training independently to various groups and levels of staff in all environments
  • Perform system troubleshooting, image quality, protocol & workflow optimization together with customers
  • Engage customers in consultative or collaborative discussions on relevant research projects
  • Perform product presentations, and on-site demos for workshops, conferences, site visits, pre-sales events, tender clarifications, customer updates etc.
  • Support and conduct training initiatives, such as educational and clinical workshops
  • Assist and advise sales team in system configuration for tender submissions and clarifications
  • Understand and develop expertise in competitive product comparison and our unique selling points
  • Build key reference sites in Singapore for site visits and image sharing
  • Develop and maintain good working relationships with key clinical users


What do I need to qualify for the job?
  • A radiographer with at least 5 years working experience in MI and/ or. Experienced in wide range of neuro, orthopedic, cardiac, oncology applications
  • Good communication and interaction skills with colleagues & customers
  • Previous knowledge or training on Siemens Healthineers MI equipment e.g SPECT, SPECT-CT, PET-CT and PET-MRI equipment and applications is an advantage
  • Clinical knowledge, training and operational experience on other imaging modalities is an advantage
  • Existing Singapore Allied Health Professional Council (AHPC) Registration & Practicing Certificate or valid qualifications for registration, is an advantage


What else do you need to know?
With 47,000 employees Siemens Healthineers is one of the worlds largest suppliers of technology to the healthcare industry and a leader in medical imaging, laboratory diagnostics and healthcare IT. All supported by a comprehensive portfolio of clinical consulting, training, and services available across the globe and tailored to customers needs. So that more people can have a life that is longer, richer, and more filled with happiness.


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