Great working environment Opportunities for progression Permanent role Our client is looking for a Production Planner who will be responsible for coordinating production workflow and planning production orders and activities for their manufacturing operations. You should have experience with SAP, and come with at least 2 years' experience in a similar role. You should also be adaptable and work well in a team. Please send your resume in WORD format by clicking the apply button below or contact Santhiya Shugumaran on +65 6701 1509 for a confidential discussion. Please note that only short-listed candidates will be contacted.CEI Reg. Number R1770031 (Santhiya Shugumaran).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases