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Keywords / Skills : l2 production support, Production Support, L2 support, Application support, l3 support

7 - 12 years
Posted: 2018-11-05

Malaysia (Candidates authorized to work in the above mention countries are also eligible to apply)
IT/ Computers - Software
Project Management
Posted On
5th Nov 2018
Job Description
Job Description:

• Vast experience in L1, L2 and L3 support with excellent knowledge on support processes, methodology, KPIs / Metrics

• Experience in using any Service Management tool in handling tickets, SLA and reports

• Exposure to tools such as Jenkins, multi-language application onboarding and QA automation integration Ability to use a tools like Jenkins, SonarQube, Cruise Control, Maven, Ant, Selenium, etc.

• Exposure with automation scripts for SCM tools like GIT, SVN etc.

• Exposure to deployment and configuration management tools, such as Chef, Puppet, and Ansible Strong Experience in writing custom scripts for automated deployments – Unix/Shell Scripting Experience with Angular JS

• Java/J2EE application development is preferable with good database handling skills Experience with Certificate renewals/integrations on multiple application severs like Tomcat and WebSphere

About Company

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients'​ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at or follow us @Cognizant.
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