My client, a leader in optical components are looking for Production Technicians as part of an expansion project Responsibilities: • Operation of production process• Setup machines for production operations • Provide engineering support • Able to follow manufacturing process plans for Optics production • Monitor production and assist operators to meet production deadline • Ensure safety and cleanliness in work areas Requirements: • NITEC/Diploma in Engineering• Production experience or equivalent optics manufacturing experience will be advantageous • Some machining or CNC experience will be advantageous • Must be willing to work on either rotating shifts or 12-hour shift pattern MMy Please send your resume in WORD format by clicking the apply button below or contact Vinay Pullakhandam on +65 6701 1505 for a confidential discussion. Please note that only short-listed candidates will be contacted.CEI Reg. Number R1770034 (Vinay Pullakhandam).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases