Program Director

United Overseas Bank Limited

Job Description

Job Responsibility
  •  Stakeholder Relationship Management
  • Acts as a single point of contact (trusted advisor) for senior stakeholders and influencers.
  • Supports effective business change by building relationships with business leaders, technology and operational business partners.


• Change Implementation Planning & Management
  • Anticipate the business challenges, objectives of the T&O initiatives to be undertaken, high level budgets and success criteria.
  • Undertake scoping and evaluation of new initiatives. Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation.
  • Ensures that there is a business perspective on how the new operations and technical capabilities will be delivered to the business.
  • Initiate the implementation plan for Group T&O projects. This will include all the activities that the business needs to do to prepare for new operation process and technical components.
  • Spot potential problems, recognize the risk impact and propose risk mitigation strategies.


• Managing RUN
  • Manage the communication and regular updates to business stakeholders on production incidents and problems impacting customer and business operations
  • Lead the regular review with business on system stability, responsiveness, production incident, problem tickets including identification of root cause.
  • Track for continuous improvement. Ensure early identification and resolution of challenges impacting BAU systems.


• Sustainable Improvements
  • Build a sustainable process for measuring benefits to ensure T&O resources are aligned to business initiatives which provide the highest ROI.


Job
Requirements
Technical Skills & Experience
  • Minimum 15 years of relevant banking experience
  • Strong quantitative, analytical, problem solving and process design skills that can translate analysis into actions that meet business objectives
  • Strong understanding of technology and operational processes across functions / departments in the bank/market.
  • Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation


Competencies
  • Excellent stakeholder management and communication skills.
  • Manage divergent agendas and divergent stakeholders with win-win solution
  • Manage organizational ambiguity and differing stakeholder views
  • Possess strong understanding of business strategies and able to translate them into concrete achievable action plans
  • Able to collaborate and drive motivation across a diverse slate within and across teams and can deal with difficult conversations effectively
  • Owns and enhances workflows and processes, and delegates with clear accountabilities across the teams to meet objectives / outcomes
  • Promotes an environment of learning and development. Understand and develop team members and others to achieve their professional growth
  • Strategic forward thinking approach to challenges with outstanding influencing, negotiating and persuasion skills
  • Passionate, diligent individual with ability to thrive in ambiguity
  • Resourceful team player


Education
  • Bachelor’s degree in engineering/ business/ finance or equivalent


Primary Contacts
  • Technology and Operations Business Unit Heads
  • Business Users 
  •  GTO Head


Job Summary

  • Singapore
  • Singapore : (Candidates authorized to work in the above mention countries are also eligible to apply)
  • 10 - 15 years
  • Managing Large Scale Projects, Cross functional Teal Leadership, Strategic Planning, Stakeholder Engagement, Financial Analysis, Core Banking, Retail Banking, Commercial Banking, Internet Banking, Change Management, Business Analysis
  • IT,Banking, Insurance & Financial Services
  • VP - Operations/COO,Other BFSI - Business T&O Management,VP Technology / CTO / CIO
  • Banking/Accounting/Financial Services, IT/Computers - Software
  • Minimum 15 years of relevant banking experience. Strong quantitative, analytical, problem solving and process design skills that can translate analysis into actions that meet business objectives
  • 6th Jan 2020

About Company

United Overseas Bank Limited

Recruiter(s)

Vanessa Ang FVP United Overseas Bank Limited

Skills I hire for: Human Resources

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Juhi Singh Director United Overseas Bank Limited

Skills I hire for: IT skills across domains and profiles, including Digital and Data

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