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Keywords / Skills : Direct carrier billing, linux, DCB

2 - 7 years
Posted: 2018-06-28

Industry
Any
Function
IT
Role
Project Management
Education
Bachelors
Degree
Masters
Post Graduate
Posted On
28th Jun 2018
Job Description
1. Support maintenance of existing 150+ DCB carriers, including

- Project managing standard operational tasks that must be performed for each carrier, for example:

rotating keys and certificates, and setup and configuration of carrier facing tools 
- Communicating API spec changes e.g. the association prefix change DCB, new monthly report spec and tracking adoption of the changes across all carriers.

2. Monitoring and performance

- Ensure carriers are operating correctly, contacting carriers when negative changes are detected

- Troubleshooting technical issues as they occur

- Carry out basic analysis of revenue performance using data warehouse tools

3. Improve user satisfaction by:

- Managing charging and refunds issues between carriers and ConOps (quite resource intensive)

- Provide second level support for ConOps and

- Inform them proactively about changes to the product


Interested applicants, kindly email me a copy of your CV to lana.loke@theoptimum.net


About Company

Optimum Solutions
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