Prepare and review test plans, scenarios, scripts or procedures
Develop test scripts, test conditions, input test data, and expected results for one or more test plans in a development cycle by analyzing the Functional Specifications and Business Requirements. This could include component, Database Configuration tests, user interfaces and regression tests.
Manage all communications related to QA Status on a daily basis during execution. Reporting potential risks during all any stages of development lifecycle.
Retain Audit compliance while supporting end users during their testing cycle.
Work with end user to develop processes and reporting tools for UAT testing.
Work with the development team to resolve any issues that arise out of the testing process
Work on the automation test tools to automate functional and regression test scenarios.
Provide daily updates on the QA activities in scrum calls.
Ensuring adherence to the company's software testing processes and policies
User Acceptance Test and post-implementation support.
Strong internal customer relationships are essential and this position will work with Business Partners, internal staff, external vendors and system integrator on a daily basis to ensure quality is in alignment with global initiatives and requirements across the enterprise
Bachelor's degree in computer science, computer engineering or relevant field required
At least 5 years' experience required
Extensive Experience and understanding in Agile and Waterfall methodology.
PrimeStaff Group was incorporated in 1994 with the sole objective of providing quality services in recruitment and human resource management and development. Since then, the company has grown organically into a specialist provider of permanent, contract, temporary and outsourced recruitment solutions. With over a decade of experience in Singapore, we operate across the public and private sectors, dealing from permanent positions, contract roles to temporary assignments.
Assisting jobseekers and employers, PrimeStaff’s regional expertise spans across the Asia Pacific region.
Our aim is to give employers quality staffing and individual candidates greater opportunities to succeed in their careers through a broad range of contacts and value-added expertise.
We have succeeded in transforming a conventional business concept into one that embraces technology, without sacrificing that all-important personal touch.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases