I'm partnering with a client who's a leading player in chemicals. They are currently on the lookout for an R&D Technician in their consumer care department. Responsibilities: Formulation of samples, carry out laboratory experiments on application and performance tests for various products Conduct analysis of application samples such as viscosity, pH, stability, particle . Operation of laboratory testing equipment such as mixers, Masterr, pH meter, viscometer, Tergotomete Maintain chemical inventory and ensure safety compliance for all lab activities Create reports on laboratory work and conduct technical and product training for customers, distributors and sales. Assist in improving test method and making sales tool. Pre-requisites: Min Diploma holder in Chemistry and related fields 2-3 years of lab experience Willing to learn with effective communication skills Please send your resume in WORD format by clicking the apply button below or contact Vinay Pullakhandam on +65 6701 1505 for a confidential discussion. Please note that only short-listed candidates will be contacted.CEI Reg. Number R1770034 (Vinay Pullakhandam).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases