As a developer, you'll be heavily responsible for shaping the products we're building, working on the engineering team in close collaboration with our product manager, design, testing and data science teams.
This is a full stack role. All of our engineers are comfortable writing both frontend and backend code, and can navigate a devops environment if needed. Our frontend is built with react, and we've built a component and CSS library to keep things super clean - so you won't need to be a BEM/OOCSS/SMACSS ninja.
We believe in continuous improvement. You will be encouraged to learn new skills, both on your own and from those around you. Likewise you will be expected to impart the knowledge that you have to improve those around you.
Morning standup with team to outline the day's goals
Speccing a new feature to allow our customers to transfer money into their accounts.
Reviewing Pull Request from another developer
Reviewing an exception recorded by Rollbar and submitting a pull request to fix it.
Integrating a third party API to allow document signing
Upgrading to Rails 5 and integrating real time features with ActiveCable
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases