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Receptionist (Reception Service and other Front Desk Duties)

Keywords / Skills : Receptionist, Front desk, Front office executive, Telephone operator, Front desk executive, Reception Service

5 - 10 years
Posted: 2019-07-18

Job Description
Receptionist (Reception Service and other Front Desk Duties)

This is a 2 year contract role

Expected Start Date : 15 Aug 2019

Expected End Date : 14 Aug 2019

Office Location : Changi Airport Terminal 2
Office Hours :
8.30am to 6.00pm from Mondays to Thursdays; and

8.30am to 5.30pm on Fridays

(inclusive of 1-hour lunch break from 1.00pm to 2.00pm)

Job Description  
 The main duties of the Receptionist but not be limited to the followings:

a)  Greeting and handling both local and international visitors (including delivery of items to client); 
      determine nature of business, and announces visitors to appropriate officers;

b)  Answering incoming telephone calls/general enquiries; determining purpose of callers, and forwarding 
      calls to appropriate officers or divisions;

c)   Issuing keys for a suite of meeting rooms;

d)   Ensuring the reception area and meeting rooms are well kept (e.g. ensuring the meeting rooms have beverages);

e)   Other front desk tasks as and when required.

f)    Ensure meeting room facilities are setup and functional before the start of a meeting;

g)   To activate back-up plan upon equipment failures for CAAS meeting rooms and clients reception areas 
       (i.e Door card access, AV equipment failure);

h)   Act as temperature screening staff during Flu Pandemic outbreak;

i)     Liaise with the senior management’s personal sssistants and Corporate Services Branch closely for meeting 
        room matters;

j)     Act as lost and found counter for clients office and diligently records and track all lost and found items;

k)    Participate in Business Continuity Plan Exercise and Peacetime Crisis Management operations as registration;

l)     Coordinate with vendors and services on facilities maintenance etc..

Skill Requirments
a)  Ability to write and speak fluent English and speak in Mandarin or Malay;

b)  Computer literacy with experience of using e-mail (MS Outlook), MS Word and MS Excel;

c)  Demonstrate excellent organizational, coordinating and personal interfaceskills

d)  Ability to work under minimal supervision;

e)  Pleasant character/personality with the ability to project a professional image for the organization; comfort 
      and experience interfacing with various levels of officers and management, while working in a fast-paced

f)   Possess at least 5 years of relevant experience as a corporate receptionist and in a customer service 
      environment, including reception work, dealing with general enquiries and diary management.

g)  Attended and obtained certifications on relevant service excellence courses 
h)  Expected to be available for employment immediately or at a short notice.

i)   Must possess character with respect to integrity, honesty and judgment and preferably should not possess 
     any past criminal, breach of trust and or corruption records.

j)  Subjected to confidentialy clause

About Company

Zenith Infotech Group was started in 1997, primarily with the vision of offering state-of-the-art IT solutions to various organizations and thereby helping them increase their productivity and competitiveness. Our prime focus areas are:

IT Professional services involving contracting/placement of highly skilled professionals.

The Zenith Infotech Group comprises of Zenith Infotech (S) Pte Ltd in Singapore, Zenith Infotech Inc based in USA, Zenith Infotech Pty Ltd out of Australia, and Zenith Infotech Ltd in India.
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