Quinnox Solutions is expanding and we need a new team of recruiters. Join our professional team and ride the technology wave with us! What we are looking for: You are already an experienced recruiter in Singapore, and wish to learn or grow further in the technologies platform. You enjoy building relationships with clients and candidates. You are quick and sharp in reviewing candidates profile and are able to put them in the right career direction. You are organised and able to plan interview schedules and follow up closely. You persevere when things get tough and you will see through a challenge till the job is closed. You are not afraid to play the role of a counsellor and to provide career advise to candidates. You will keep up with other administrative duties and be familiar with our internal recruitment system. You will work well with your team and be the positive force to others success.
Please send your latest CV to firstname.lastname@example.org
Kindly indicate your availability, current and expected remuneration package.
We regret only shortlisted candidates would be notified.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases