Singapore based international business Commerce and industry client base Highly strategic desk! As the only major firm to focus solely on the commerce and industry market in Singapore, Volt is uniquely positioned to offer a comprehensive service across industries and a depth of expertise second to none. Human Resources plays a key strategic role within the business, often our candidates become clients and vice versa. We have a fantastic opportunity for a passionate human resources professional or experienced recruiter to join our team. We have flexibility to offer this as a management role or to an individual contributor. It may also suit someone looking to make their first move into management. As the successful candidate, you will have a demonstrated track record in growing and developing a desk. You will be committed to high levels of customer and candidate service and be passionate about becoming a top player in your market! Volt offers comprehensive benefits featuring competitive base salary, progressive and transparent commission scheme, comprehensive medical and life insurance, mobile phone, and high achievers reward programs. You will have access to market leading tools and resources to enable your success, including cloud based CRM integrated to Linkedin, market intelligence tools. You will also enjoy working with a diverse team in fantastic modern offices with amazing 270’ views of the ocean, Marina Bay and downtown area. Please send your resume in WORD format by clicking the apply button below or contact Christina Fong on +65 6701 1526 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R1441034 (Christina Fong).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases