My client is a world-renowned name with a multi-industry focus and they are seeking applications from experienced regional sales and marketing executives to come join their imaging team in Singapore to take care of their APAC markets. You will be responsible for managing the distributors in the countries that you manage and ensure that they follow the marketing and visual merchandising guidelines as put forth by the HQ in Singapore. You will be tasked with monitoring the sales performance, analyzing market and competitor data and report it to the management so they can come up with relevant strategies. You will work as a conduit between the HQ and the distributors ensuring that there is proper flow of information. You will have a degree or diploma in business or related field with at least 1-2 years of experience in international sales or marketing in the consumer goods space with proven experience in managing distributors. You must be proficient in MS office and must be an independent self-starter with great communication skills. A great chance to grow in a regional role is what awaits the chosen candidate. Please send your resume in WORD format by clicking the apply button below or contact Haifa Nizar on +65 6701 1520 for a confidential discussion. Please note that only short-listed candidates will be contacted.CEI Reg. Number R1765981 (Haifa Nizar).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases