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EA Licence: 11C3793

Regional Technical Service Engineer (Global Printing MNC/South)
Global Printing & Imaging Solution MNC Regional travel to SEA regions Office location: South Responsibilities: Understand the new product, through attending trainings and learning from various internal sources. Prepare the training material and information. Organise and conduct training programs to engineers in the region. Evaluate the engineers capabilities through regular tests Prepare training calendar. Window point for all the technical escalation from the region. Simulate the problems and provide suitable solution. Interact with Regional headquarters, Sales team and countries for any specific product rework and market recovery plan. If there is any need, evaluate the new product to understand the specs and key features for proactive support. Hardware, Application. Upload drivers and updates to the company website. Update CS intranet and internal Technical sites for Service kits, product information for Regional engineers and Service partner sharing. Maintain E learning system and conduct online training sessions. Prepare regular and special reports for the assigned products. Feedback to parts planning on the failure trend and abnormal cases to assist the parts stocking. Visiting customer locations for evaluation of the situation and performing any escalated repairs. Requirements: Minimum Diploma in Engineering with at least 2 year of relevant working experience on Large Format Printer and Scanner. Ability to analyse wide range of products hardware failures, repair and troubleshoot to component level. Knowledge of wide range of applications related to printing, Wired and wireless networking and product specific industry knowledge. Basic colour management skill. Experience as a technical trainer is a plus. Due to quota constraints, only Singaporean and Permanent Residents applicants will be considered. To apply, please visit to www.gmprecruit.com and search for Job Reference: 14534 To find out more about this opportunity, please contact Alexandra Calingo at: alexandra@gmprecruit.com GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Alexandra Calingo | Registration No: R1101491 Contact Person: Sy Calingo, Alexandra - Reg No:R1101491 (alexandra@gmprecruit.com)    

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