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EA Licence: 09C3051
Retail Boutique Supervisor  

Job Responsibilities:

  • Lead and keep a high level of motivation within the department. 
  • Guarantee the adequate induction and follow up on training for new team members. 
  • Assist in the development and retention of an effective team. 
  • To get involved in performance management of sales assistants (I.e. sickness/ absence, lateness, returns to work, etc) 
  • To ensure a high level of customer service is offered in the store. 
  • Monitor and support customer service action plans. 
  • Solve and manage customer issues as they arise and refer to the senior management team when necessary. 
  • Understand and reinforce the company return policy. 
  • To support customer service with product knowledge and awareness of the following; new arrivals, replenishment of best sellers and offering alternatives.
  • Plan the daily planners in advance ensuring that the following areas are covered at all times. (Shop floor, Fitting room, Cash desk).
  • Managing and motivating the team to increase sales and ensure efficiency. 
  • Aware of the daily and monthly budgets to meet and exceed them. 
  • Communicate with the management team on a daily basis with information regarding personnel, product and procedures. 
  • Ensure standards are maintained during the day and at closings. 
  • Ensure good housekeeping is maintained throughout all areas in the store and to communicate with the senior management team in case an incident happens. 
  • To be aware of the risks employees and customers are exposed to and to be aware of safe work practices and company procedures to overcome them. 

Job Responsibilities:
  • Candidate with Bachelor’s Degree, Post Graduate Diploma, Professional Degree, any field. 
  • At least 2 years working experience in the retail operations. 
  • Ability to motivate employees to achieve sales quotas. 
  • Strong leadership and management skills. 
  • Knows how to drive sales and can provide examples. 
  • Willing to work 5 days’ work week with rotated shifts.
To apply, please visit to and search for Job Reference: 13266
To find out more about this opportunity, please contact Jaremy Ong at
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766


Sounds like a good fit?

If you are interested in or qualify for this position, please visit our website at to submit your application now. You may also click on the Quick Apply (pencil) icon at the bottom of this page.

Because we strongly believe in fair employment, we practice objective merit-based consideration for all qualified applicants. If you are shortlisted for the position, you will hear from our friendly consultants personally.

We wish you great success in your job search!