Our client is a leader on the global Beauty stage across color cosmetics, haircare and fragrances. They are now seeking a Retail Specialist for their Travel Retail business.
Reporting into an Area Sales Manager, you will be responsible for ensuring commercial excellence in Singapore and Indonesia Travel Retail points of sale. Your responsibilities span Retail Management of the Beauty Advisors, assisting negotiations with the travel retailers to maximise in-store visibility and merchandising and facilitating on ground marketing events and visual advertisements.
Ideally, you have Retail Management experience in a Travel Retail business, e.g. Travel Retail Airport Coordinators / Field Sales Supervisors / Retail Supervisors are welcome to apply. Experience in the Beauty category is advantageous. To succeed in this role, you would be associated with the following traits: excellent interpersonal skills, entrepreneurial, adaptable.
To apply, please submit your resume in MS Word format to Tessa Lee at email@example.com, quoting the job title and reference number TL13278. Due to the high volume of applicants, we regret that only shortlisted candidates will be notified.
Registration No: R1547046
Type of Work: Permanent Region: Singapore Licence No: 16S8060 , Consultant Login
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases