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Risk Operations Analyst

Keywords / Skills : SQL, Python, R or PL/SQL.

1 - 11 years
Posted: 2019-06-10

Industry
Dotcom/Internet/E-commerce
Function
IT
Role
Security Analyst
Other Information Technology - Risk Analyst
Posted On
10th Jun 2019
Job Ref code
10045503
Job Description
The Offer
  • Work within a leading global MNC 
  • 18-month contract with a strong potential for conversion to a permanent role 
  • Fantastic work culture
The Employer

Our Client is an iconic technology MNC that develops, manufactures, licenses, supports and sells computer software, consumer electronics, personal computers and related services. The company's Human Intelligence team enables and protects E-Commerce capabilities for all of the Company’s consumer and business online services.

As this team rapidly grows, you have an opportunity to work on products that impact everyone on the planet

This is an energetic, fast paced and exciting team that analyzes, optimizes and implements models for a diverse range of problems for entire customers’ online experience, ranging from customer purchase conversion to fraud anomaly detection and chargeback selection management.

The Job

You will be responsible for :
  • Processing & interpreting data to get actionable insights
  • Identifying, analyzing fraudulent patterns and using platform tools to make accept/reject decisions on consumer and commercial transactions
  • Understanding complex Risk workflow in an e-commerce transaction system
  • Adhering to platform KPIs related to the accuracy, decision time, and productivity
  • Using advanced statistical methods to unravel deep insights from substantial amounts of transaction and usage data
  • Proposing preventative measures, process enhancements, and improved tool functionality
  • Actively working with business owners and engineering teams to deploy new features and predictive models into production
  • Gathering, analysing, defining and formalising business requirements and processes into project / system specifications
  • Working with Customer Support to resolve escalations
  • Contributing to and driving continuous process improvement initiatives to meet business needs
  • Identifying, tracking and communicating progress, milestones, deliverables, risks and issues
  • Visualizing and reporting on project results
The Profile
  • You have at least 3 years experience, ideally within a Data Analyst or Business Analyst- Data Sciences role in an MNC / large enterprise environment.
  • You have strong interpersonal and communication skills and are adept at working with multiple stakeholders to drive desired outcomes.
  • You possess strong analytical skills and are comfortable dealing with large amounts of data.
  • You are meticulous, able to multi-task with an eye for detail.
  • You have good presentation and communication skills and the ability to present your findings clearly and accessible in the form of reports and presentations to senior colleagues.
  • You have the ability to deal comfortably with daily recurring tasks.
  • You are a self motivated, strong team player who can manage multiple stakeholders.
  • You thrive in fast-paced and changing environments.
  • You have the ability to make decisions with speed and confidence.
  • You possess strong knowledge of SQL, Python, R or PL/SQL.
  • Knowledge and experience with fraud analysis and prevention is a plus, but not essential.



Key Skill(s)

About Company

Snaphunt is a predictive hiring platform that finds and matches talent to jobs for a skill and personality fit. We help people find jobs they love and companies hire employees who stay longer
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