My client is a world-renowned name in beauty and they are seeking applications form experienced sales assistants to come join their very exciting travel retail team. You will report into an Area Sales Manager and provide administrative support to the sales team. You will follow up monthly with the retailers to procure the sales record and compile the data for monthly analysis and reporting. You will be tasked with preparing the monthly expense sheets, preparing fact sheets and tracking shipments to make sure that there is always sufficient stock. You will work very closely with Inflight Business Partners ensuring that there is proper flow of data between the two parties ensuring increases market share, better brand visibility. You will have a degree or diploma in business administration with at least 3 years of administrative experience. You must be an excellent communicator with advanced computer skills (MS Office, Powerpoint, Excel etc). You must have proven experience coordinating multiple stake holders in a dynamic environment. This role presents you with great growth opportunities and above par remuneration package. Please send your resume in WORD format by clicking the apply button below or contact Haifa Nizar on +65 6701 1520 for a confidential discussion. Please note that only short-listed candidates will be contacted.CEI Reg. Number R1765981 (Haifa Nizar).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases