CEEBEE is an ISO 9001 certified global reputable and reliable manufacturer and supplier of high quality of chemicals for the rubber and latex based industries.
Our strong and firm believe in commitment to invest in state of the art equipment, excellent R&D facilities, skilled professional and customer focus are the reasons to our success.
In line with our continuous growth, we are open for dedicated individual with dynamic personality to join our family of professional in the following position(s).
WHY JOIN US? We offer good working environment with strong emphasis for employee’s growth and carrier while offering:
1) Attractive remuneration packages that commensurate with work experience 2) Great exposure 3) Opportunities for career advancement within the Group of companies 4) Training and seminar to upgrade individual competency and self-improvement 5) 5 working days a week
Interested applicants please send your detailed resume to: The Human Resource Department EMAIL: firstname.lastname@example.org
5 WORKING DAYS A WEEK (Only shortlisted candidates will be notified.)
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases