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Keywords / Skills : Sales Force, Data entry/cleanup, Solid time management, report generation and analysis,

Posted: 2019-10-18

Software Engineer/Programmer
Posted On
18th Oct 2019
Job Ref code
Job Description

As a Salesforce Data Enrichment Rep on the Go To Market Operations team at Zendesk, you will be responsible for calling Zendesk customers across various global locations to obtain company information and update that information in Salesforce. This person will report to the Senior Manager, GTM Sales Operations APAC and be seated in our Manila office.

Cleanup of existing data in Salesforce
Data entry of new information into Salesforce, as necessary
Cleaning up all duplicate information
Correcting Contacts and Account information
Verifying data associated with each Account and Contact via Google search
Phone existing customers to acquire additional company data

3+ years of extensive use of Salesforce
Data entry/cleanup experience
Solid time management and organizational skills
Regular report generation and analysis
Comfort making phone calls to clients around the world
Flexible in shift work as you may be required to work different hours depending on language skills

---- Spanish, French, German, and Japanese languages required
Total slots available: 6

!!! Required Languages:
  • For English Only: 1
  • For English + Japanese: 1

!!! Willing to work in BGC, Taguig

About Company

Zendesk is a rapidly growing company with an amazing culture. You will be working with smart and driven individuals focused on delivering high impact projects. Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.
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