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Sales Operations Specialists-Base Metal OR PGM with commodity MNC

Keywords / Skills : Knowledge of port, warehousing and shipping and logistics operations of dry bulk and container shipment

7 - 12 years
Posted: 2018-11-09

Job Description
  • Experience covering copper concentrate/ chrome/nickel/ ferro nickel) OR copper metallic/PGM is required. 
  • Good operational knowledge of sales operations on international trades, delivery terms and documentation requirements (Bills of lading, warehouse release, warrants, holding certificates and etc.) 
  • Knowledge of port, warehousing and shipping and logistics operations of dry bulk and container shipment 

Our client is a renowned commodity MNC. It is now expanding its team and looking to hire 2 experienced sales ops team leads for the following 2 supervisory roles:

Team Lead (copper concentrate/ chrome/nickel/ ferro nickel)
Team Lead (copper metallic/PGM)


Purpose
Execute the fulfillment of contractual sales transactions to satisfy the firm’s and customers’ contractual obligations. This role is critical in delivering flawless contract administration and sales operations for trading and equity sales of the products in Asia and ensure full compliance with internal policies. 

For these 2 roles, you will lead a team of Contract Administrator/ Specialist and Sales Operations Specialist to ensure execution of shipments related activities as per contractual / commercial terms and optimising value creations for all commercial activities for the business.

Supervise the administration and execution of sales/purchase contracts
  • Supervise that contractual terms and obligations are being complied to and that accurate and up-to-date contract records are being kept in the system. Manage contract administration activities to ensure sales and purchase contracts reflect commercial agreements while complying with internal policies. 
  • Provides technical support to team members on contractual terms, with an emphasis on commercial terms, payment terms and trade finance requirements, to ensure that they are operational effective in the sales/ purchase contracting processes. 

Supervise the post-contracting executions of shipments
  • Responsible for the team members post-contracting execution and coordination between sourcing, sales, finance, shipping and port operations to ensure all matters are in order, to support timely delivery of product to the customers in accordance with the contract, specifically including obtaining and collation of shipping documentation for both Load and/or Discharge ports 
  • Responsible for the team’s performance on timely accurate entry into the system, from which the preparation and issuance of accurate provisional and final commercial invoices of sales in accordance to contractual pricing formulas shall be delivered 
  • Overseer the team’s performance in prompt update and work closely with the Sales to ensure all potential overdue receivables and payables are to be follow-up with customers/suppliers to avoid/minimize the possibility of any overdue payments. 
  • Ensure smooth execution without breaches of 3rd party deals, prevent value leakage between purchases and sales shipment 

Customer Services
  • Manage customer communications and deliver high service level to the customers in terms of quality and logistics services and meeting their expectations. 
  • Manage customer operational logistics interactions and communications to optimise logistics results. 


Trade Finance
  • Design and manage work with shipping lines, banks, sales operations teams, to execute working capital financing options and accelerate cash collection from customers, and hence reduce cash collection cycles across products 
  • Work closely with finance/ treasury to facilitate cash flow management and support working capital management 
  • Supervise team to ensure trade finance instruments like documentary credits and other payment methods are managed according to risk policies and contractual agreements. 

Reporting
  • Provide periodic reporting on contract administration and sales operations performance (Contract to cash, LOI tracking, management performance dashboard report, etc) and ad hoc reports as required. 
  • Responsible in monitoring of the accounts receivables report and shipments scheduling in accordance to contractual obligations and vessel itineraries. 
  • Ensure team completeness in month end reporting and constantly review to ensure accurate records are maintain within relevant systems. 

Leadership authority to Sales Operations Administrator/ Specialist and Contract Administrator/ Specialist
  • Coach and manage direct reports to ensure high performance, and adherence to an enhanced control environment while trading operations are introduced. 

Process Improvement
  • Continuous review processes to identify opportunities that will help maximise value. 

Group Governance and Risk Management
  • Ensure contracts sales operations activities are executed in alignment with Group Business Integrity and Governance policies 

Requirements:
  • Min 7 years of related sales ops experience gained with commodity trading firms. 
  • Experience covering copper concentrate/ chrome/nickel/ ferro nickel) OR copper metallic/PGM is required. 
  • Good operational knowledge of sales operations on international trades, delivery terms and documentation requirements (Bills of lading, warehouse release, warrants, holding certificates and etc.) 
  • Knowledge of port, warehousing and shipping and logistics operations of dry bulk and container shipment 
  • Knowledge and experience in managing credit risk using trade finance instruments such as letters of credit, standby letters of credit, silent guarantees, discounting, forfeiting, etc. 
  • Knowledge and experience in a Trading environment 
  • Knowledge of contract drafting and management 
  • Experience with sales operations, warehousing and logistics, dry bulk shipment management experience and container shipment management experience (key focus). 
  • Good knowledge in UCP 600 and ISBP 
  • Proficient in Excel and experience with ERP system 
  • Proactive, disciplined, organised approach to work 
  • Highly organised, strong workflow/coordination/process orientation. 
  • Good communication skills written and verbal 
  • High level of commercial acumen, analytical skills and attention to detail 
  • Highly organised, strong workflow/ coordination/ process orientation 
  • Excellent planning and organisation skills and the ability to manage competing priorities 
  • Good problem-solving skills 

To apply, please send your cv in word doc to resume@cap-cg.com. Please also include details of your current salary, expected salary and notice period in your cv.

We regret to inform that only shortlisted candidates will be notified.

Posted by :
CAP Consulting (EA licence : 14C7175)
Caroline Poh (EA registration : R1105649)


About Company

About CAP Consulting

The CAP Consulting Group Pte Ltd (UEN: 201417121C | Licence: 14C7175) is a private limited company registered in Singapore. It is a recruitment firm specialising in mid to senior level searches for all roles spanning across all industries in Singapore and parts of Asia ( China, Malaysia, Indonesia etc). The co’s website is at www.cap-cg.com

We adopt the CAP approach (stands for Committed, Advisory and Partnership approach) to help clients and candidates achieve greater success and enhanced result delivery. Staffed by seasoned search consultants with established track records in the industry, we offer an unparalleled ability to match talents with job opportunities via a thorough and rigorous search process which also ensures that the most suitable professional is identified for our client within a short turnaround time.
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