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Sales Support Administrator (1 year contract, renewable)

Keywords / Skills : Order Fulfillment, Order Processing, Order Management, Sales Coordination, Sales Support, Sales Admin, Sales Administration,

2 - 10 years
Posted: 2019-08-26

Job Description
Leading MNC in Energy Technology sector is looking for a suitable applicant for the role. Interested applicants, please apply with us today!

Job Description

• Pre-orders coordination with various parties – Sales team, Customers, Logistics, Marketing, Customer Care Center (CCC), to ensure big complex deals are handled accurately for timely booking and deliveries.

• Managing transactional project orders backlog in ensuring timely deliveries as per customers' requested delivery dates.

• Escalation management in liaising with Procurement, Logistics, Factory, CCC and Commercial Team in resolving customers order and delivery complaints.

• Handling and management of commercial returns, warranties returns and warranty physical products in country.

• Monitor and coordinate the warranty order backlog and returns management.

• Admin support on Quality cases

• Prepare and send various reports such as Gratis utilization, warranty, etc.

• Any other sales-support related tasks assigned and ad-hoc assignments by CS&Q Team.

About Company

PrimeStaff Group was incorporated in 1994 with the sole objective of providing quality services in recruitment and human resource management and development. Since then, the company has grown organically into a specialist provider of permanent, contract, temporary and outsourced recruitment solutions. With over a decade of experience in Singapore, we operate across the public and private sectors, dealing from permanent positions, contract roles to temporary assignments.

Assisting jobseekers and employers, PrimeStaff’s regional expertise spans across the Asia Pacific region.

Our aim is to give employers quality staffing and individual candidates greater opportunities to succeed in their careers through a broad range of contacts and value-added expertise.

We have succeeded in transforming a conventional business concept into one that embraces technology, without sacrificing that all-important personal touch.

At PrimeStaff, we’re passionate about people.

EA Licence No.95C5411
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