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Sales Trainer / Coach

Keywords / Skills : Training Specialist, Sales Trainer, Corporate Trainer

2 - 5 years
Posted: 2019-05-17

Nationality
Malaysia
Industry
IT/Computers - Hardware
IT/Computers - Software
Function
IT
Sales/Business Development
Role
Trainer
Education
Bachelors
Degree
Diploma
Masters
Post Graduate
Salary
54000 - 86400 MYR
Posted On
17th May 2019
Job Description
Responsibilities
  • Prepares new sales representatives by conducting on-boarding and ongoing training and coaching with regards to orientation to sales process; product knowledge; developing individual coaching plans; providing resources and assistance.
  • Definition of training plans and knowledge based assessment modules. Develops individual results by maintaining policy and procedure resources; providing coaching; conducting training sessions; developing outcome improvement resources.
  • Formulate a consistent benchmark of high achieving sales professionals by creating a quarterly/annually training curriculum aligned to both internal and external needs and expectations.
  • Preparing and grooming our high achievers for the next level in their career by creating an executable framework that both Hemmersbach and our customers can drive and maintain.
  • Identifying patterns of development across all teams and customers.
  • Provide in-depth one on one coaching, training and follow-up to optimize sales and customer service
  • Responsible for executing the customer strategy and tactical operation of a sales program
  • Understand a customer’s business needs and translate those business needs into people skills and execution strategies
  • Conduct Leadership Training with management salesforce, support with ongoing coaching
  • Aid in sales engagement process
  • Steer the setup of sales project environment
  • Help improve deficiencies and build on the strengths of individual performers
  • Assist in developing sales scripts, training and workflows
  • Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions.
  • Collaboration with Inside Service Delivery Managers and the Hub Manager, in order to improve sales reps skill set across project.
Requirements
  • Strong communication skills, including communication at executive level.
  • Proven Sales coach record.
  • Organizational / planning skills.
  • Presentation and training delivery skills (intercultural).
  • Motivational and leadership qualities.
  • High level knowledge of Windows/MS Office.
  • Ability to work autonomously/independently.
  • Experience in B2B, sales, account management.
  • Training/Coaching certification would be beneficial.
  • Understanding of operation systems or procedures
  • Required B2B Sales Experience (at least 2 years)
  • Solid knowledge of the sales process with experience as a Sales and Soft skills trainer (at least 2 years)
  • Ability to motivate and train
  • Clear and concise verbal and written business communication in English and additional languages
  • Strong verbal and presentation skills
  • Passion for your customers
  • Team spirit and team player
Success Indicators:
  • High sales achievement by assigned sales programs
  • Added value – Training & Quality
  • Execution & adoption of Training curriculums
  • Quality SLA achievement


About Company

We are a global IT service provider. With over 3,400 permanent employees in 38 subsidiaries we offer our services worldwide in more than 190 countries.


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