Looking for a company which offers stability? Experienced in flavours / fragrances compounding? Do you have lab management experience? Our client is a growing MNC looking for a sampling lab technician. You should be a team player who is able to work independently. You should also be a self-motivated individual who comes with experience in compounding flavours / fragrances, laboratory housekeeping & laboratory maintenance. Please send your resume in WORD format by clicking the apply button below or contact Santhiya Shugumaran on +65 6701 1509 for a confidential discussion. Please note that only short-listed candidates will be contacted.CEI Reg. Number R1770031 (Santhiya Shugumaran).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases