IT Recruitment & Talent Search: Only Thing we think about

A multi-award winner which was voted the best recruitment agency for IT & Engineering positions in Singapore by HRM Asia Awards 2016. We have been providing technology talent management solutions in Singapore since 2007. As the technology experts, we have an enviable position as one of Singapore’s most reputable technology recruitment agencies.

Security Operation Manager


Keywords / Skills

Incident Management,Change management,Problem management,Global incident manager,ITIL,IT Operations,IT Services Management,Cyber Security

Job Description


Job Summary

An exciting opportunity for Manager to manage IT security incidents and escalations. You will assess and triage incidents and threats and manage / track them from opening to closures.

Mandatory Skill-set
  • Degree in Information Technology, Computer Engineering or Computer Science;
  • Has 7 years of working experience in incident response and investigation, and security operations management;
  • Hands-on experience in incidence management, incident reduction and post incident review process;
  • Prior experience in proposing mitigation techniques and countermeasures for incident management;
  • Knowledge of operating systems and platforms, network, databases and software applications;
  • Strong, dynamic, eager with strong customer service skills;
  • Must be result oriented and ensure that Service Level Agreements are met and proactively suggests in service improvements;
  • Strong leader with strong interpersonal and communication skills.
Desired Skill-set
  • ITIL certified.
Responsibilities
  • Manage the overall incident management service desk within the IT Security operations;
  • Responsible for identifying and investigating intrusion to determine cause and extent of breach;
  • Involve in the development and implementation of remediation plans;
  • Perform comprehensive and accurate incident report with precise findings / analysis;
  • Take on hands-on role by managing urgent, escalated and complex incident issues;
  • Identify and prioritize the root cause of issues and check that they are resolved in timely manner;
  • Provide KPI reporting and data trends analysis on incident and problem ticket metrics for service improvement;
  • Keep all stakeholders updated and proposed any improvements continually;
  • Develop effective and workable framework for managing and improving IT support in the organization.
Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Company Name

Sciente International Pte Ltd

Industry

Government / Public Sector/ Defence

Function

IT

Role

Technical Support Engineer

Ref Code

JD#6739

Posted On

23rd Feb 2021

About Sciente International
 
Established in early 2007, we are a multi-award winning ISO 9001:2008 certified Technology Recruitment & Talent Search Specialist.

Our team is self-driven with dreams, uncompromising values and a purpose.

We are led by diverse, passionate, professional & ethical leaders from IT industry with deep technology & industry domain knowledge. Every member of our team has an excellent track record in making a difference in the industry within a high performance environment. Our laser-like focus in technology within chosen industries, coupled with our consultative approach through client alignment methodology adds immense value to our clients and makes us very unique in the market place.

For us, partnership with clients, accuracy in the right match and quick turn-around time are everything. Professionally, we strive to be the largest firm in “Technology Talent Search & Recruitment”.

Our passion is to create a high performance venture with a difference and in doing the right things based on our core values. We are absolutely committed to deliver beyond satisfaction to make a real impact to our Clients’ business and to make a difference in the Community we live in.

At Sciente International, in brief, we make our clients’ lives easier in the area of Technology Talent Acquisition and IT Talent management solutions.

Lastly, being a member of a hybrid Sciente organisation, our successful & profit making business sponsors the social innovations and community services to achieve an objective and a purpose, which are much larger than business.

To know more, please visit www.scienteInternational.com

EA license no. 07C5639


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