You will be responsible to generate, maintain and further develop sales for Defense and Homeland Security account.
To develop, manage and maintain strong account relationships with the customers.
To work cross-organizationally to coordinate pre-sales, professional services, and support resources to drive successful solutions for customers.
To meet sales quota through identifying and gaining business from new and existing clients and ensuring customer’s satisfaction through the products and services provided.
To develop good understanding of the organization’s products and services.
To develop value propositions and to negotiate successfully to close a sale.
At least 5 years’ sales experience in IT solutions and services
Good public speaking and communication skills with the ability to clearly present solution and service information at one to one or group presentation.
Outgoing and pleasant personality
Result-oriented with the ability to work independently and under pressure
Solution selling experience to Public Sector // Government // Homeland Security accounts
Interested candidates may send their CV to Maricel Casis (Reg No. R1221300) at firstname.lastname@example.org quoting the job title in the Subject line. We regret that only shortlisted candidates will be notified.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases