Senior Application Scientist – Texturants/Emulsifiers/ Stabilizers/ Hydrocolloids Our client is a leading International Food Specialties Business who service a broad range of food manufacturers across the globe. As part of business expansion plans, they are currently looking to hire an experienced Technical R&D Expert who can support them on new innovations and applications within Hydrocolloids, Emulsifiers/stabilizers domain. It's an R&D role, where the ideal candidate will have complete ownership of moving the projects from concept to commericalization and should be technically competent to understand the client's customers requirements. Requirements Degree/Diploma in Food technology/Food Science/Chemical Process technology 5 to 10 years of experience in related Research/R&D/Application experience in Emulsifiers/ Stabilizers/ Hydrocolloids / related texturants for the Food Industry Excellent communication and Interpersonal skills What’s on offer? Paired with an attractive salary and benefits package, the ideal candidate will have a chance to join a leading International Business who are the market leaders within the Food Specialties market. Please send your resume in WORD format by clicking the apply button below or contact Savi on +65 6701 1524 for a confidential discussion. Please note that only short-listed candidates will be contacted.CEI Reg. Number R1216080 (Sathiyarajan Vinayagamani).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases