My client is a world leader in the biopharma industry and now seek an experienced Manufacturing Associate Responsibilities: Assume responsibility to provide technical support to the manufacturing execution team Provide technical expertise for upstream and downstream processes Own and assess change control records and non-conformance investigations. Ensure appropriate troubleshooting of Non-Conformances and work with cross functional departments such as QA, Facilities, EHS, Process Development to identity and address CAPAs Apply scientific reasoning and troubleshooting techniques to solve complex process, compliance, and analytical problems in order to ensure Manufacturing production success Requirements: Advanced Degree with 5 – 7 years’ of working experience in a pharma/biopharma manufacturing environment Experience with standard operating procedures (SOPs), electronic batch records (EBR) and associated manufacturing requirements Extensive technical knowledge of downstream or upstream processing and broad understanding of related disciplinary areas Ability to organize, analyse, and interpret technical data through trend analysis, forecasting, modeling, etc. Please send your resume in WORD format by clicking the apply button below or contact Abhik Damani on +65 6701 1527 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R1544061 (Abhik Damani).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases