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Senior Business Analyst (CRM)


Job Description


Job Description :

Seeking an energic and experienced Senior Business Analyst with strong experience in CRM systems for our client in the lead entertainment / hospitality industry. Strong candidates can be considered for a Project Manager role.
Mandatory Skill(s)
  • Degree in Computer Science, Engineering, Information Systems;
  • With at least 5 years of Business Analystexperience in supporting and/or implementing IT systems and applications;
  • Past experience in implementing enterprise CRM System in an end-user environment;
  • Good understanding of business needs with a strong interest in process re-engineering;
  • Strong experience in requirements gathering, impact analysis,functional testingand documentation;
  • Strong analytical, problem solving skills and attention to detail;
  • Strong communication, presentation, and technical writing skills.

Desirable Skill(s)
  • Experience in Agile projects and/or versed in Agile development methodology.

Responsibilities
  • Responsible for understanding the business processes andevaluate the viability and feasibility of implementing them;
  • Identify business requirements and translate into functional specifications;
  • Assist in monitoring and reporting of project progress, issues and risks to ensure deliverables are on track;
  • Assist in supporting multiple applications systems and platforms;
  • Develop test cases and coordinate with business users on testing to verify that business requirements are incorporated as per specifications;
  • Ensure necessary changes / enhancements are implemented and documented as per corporate standards and guidelines.


Key Skill(S)
Business Analyst,BusinessConsultant,Research analyst,Financial analyst,System analyst,FunctionalConsultant,Senior business analyst

Company Name

Sciente Consulting Pte. Ltd

Industry

Consulting/Advisory Services

Function

IT

Role

Business Analyst

Education

Ref Code

9608

Posted On

25th Jun 2020

About Sciente Consulting
 
We are a team of self-driven consultants with dreams, uncompromising values and a purpose.

At Sciente Consulting, we have been working with large global multinational companies within banking, financial services and insurance industries to address their business and technology integration challenges.

With continued growth of over 10 years, we are led by diverse, passionate, professional and ethical leaders from IT industry with deep industry domain knowledge.

Every member of the team has an excellent track record in making a difference in the industry within a high performance environment. Our passion is to keep building a high performance & purposeful organisation with a difference. Doing the right things based on our core values, we are absolutely committed to deliver more than the commitment and faster than expected. Therefore, we make a real impact to our clients’ businesses and to make a difference to the community we live in.

Most importantly, the successful and profit making business sponsors social innovations and community services to achieve an objective and a purpose which are much larger than business.

To know more, please visit www.scienteconsulting.com


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