Attila Cybertech is an Operational Technology (OT) cyber security firm. We secure our clients’ critical assets through a holistic approach with a range of solutions from risk assessment to secured network design, firewall selection, configuration and testing of industrial control systems (such as SCADA, DCS, PLC, RTU) as well as various industrial protocols and process control systems.
We are looking for like-minded individuals with a go-getter attitude who are passionate about cyber security and possess strong interest in machine learning and IoT platforms to join our team. Embark on an exciting adventure with us and unleash your potential today!
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases