My client, a German MNC is a leader in developing automation technology for industrial use. They have a strong R&D team in Singapore and are currently expanding their team. Role Overview: • Design and develop sensors • Supervise and lead technical team• Production technical support Responsibilities: • Lead design and development of industrial sensors including circuitry, PCB layout and prototyping with proper documentation • Perform product verification tests and countermeasures • Collaborate with cross functional teams to sustain the product lifecycle including customer complaints, components obsolescence, failure analysis, etc. • Support technical support and technology transfer while ensuring regulatory compliance Pre-requisites: • Masters/Bachelors Degree in Electronics Engineering or equivalent • 5 years minimum relevant experience in electronic design and development • Strong knowledge in digital and analogue circuits, and PCB layout experience with a system level view • Strong interpersonal and analytical skills Please send your resume in WORD format by clicking the apply button below or contact Vinay Pullakhandam on +65 6701 1505 for a confidential discussion. Please note that only short-listed candidates will be contacted.CEI Reg. Number R1770034 (Vinay Pullakhandam).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases