Senior Specialist, Manufacturing Technology Development My client is a world leader in the R&D and manufacturing of complex instruments and devices. They now seek an experienced Engineer to develop strategies and innovative manufacturing technologies to be incorporated into products Global Name in R&D and Manufacturing Next Gen Products R&D Centric Approach Responsibilities: Research, design and develop innovative manufacturing technologies and process concepts for incorporation into products Identify business needs, translate technology goals and requirements, develop and test production solutions within agreed time & budget constraints Provide technical leadership to manufacturing team for all NPI products and technologies Implement manufacturing processes, equipment, facilities and documents to meet current and future production volume Liaise and communicate effectively with internal team members from manufacturing, R&D, supplier development, textiles and sales and marketing to ensure these technologies are appropriate and satisfy all requirements Build successful relationships with potential internal and external technology partners Provide constructive technical feedback and recommendations to ensure the final design is robust and manufacturable Assess and implement new processes, equipment and technologies for long-term manufacturing requirements Requirements: Advanced Degree in Mechanical, Biomedical, Mechatronics or equivalent with 7 – 12 years’ in a relevant role Experience with a regulated industry (medical, life science etc.) Experience with textiles design and development will be a big plus Solid knowledge and awareness of Technology development processes and ability to source out technology to assess if the product is manufacturable Excellent written and verbal communication and documentation skills. Ability to liaise with senior department heads across the region Please send your resume in WORD format by clicking the apply button below or contact Abhik Damani on +65 6701 1527 for a confidential discussion. Please note that only short-listed candidates will be contacted. CEI Reg. Number R1544061 (Abhik Damani).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases